Frequently Asked Questions
What areas do you service?
I primarily operate across the Waikato and Auckland regions. If you’re unsure whether your location is covered, just get in touch.
How far in advance should I book?
The earlier, the better – especially for longer or multi-day trips. Same-day bookings may be available depending on my schedule.
What kind of vehicle do you drive?
I drive a late-model black Toyota Camry Hybrid; spacious, smooth, and exceptionally comfortable. It offers a quiet, professional ride with the discreet presence you’d expect from a premium service.
Do you take more than two passengers?
No, I only take one or two passengers at a time, and no one rides in the front. This ensures a comfortable and private experience.
Are you available for business travel?
Yes, I regularly provide discreet, professional driving for business clients. Whether it’s a quick meeting or a full-day trip, I can accommodate.
Will you assist me with my luggage at the airport?
Yes, I am able to assist you with your luggage. Naturally, I will remove your luggage from the boot and place it carefully on the footpath. However, I am unable to leave the proximity of the vehicle, but if a trolley is available, I will load your luggage on it. If you need to fetch a trolley, I will happily stay with the vehicle and keep an eye on your bags until you return.
Can I book you for medical appointments?
Absolutely, I offer reliable transport for medical visits, including wait-and-return if needed. Discretion and punctuality are guaranteed.
Do you offer school runs or transport for children?
Yes, I provide child transport services with full police vetting and passenger licensing in place. I only work with a small number of families at any one time.
What payment methods do you accept?
I accept bank transfers or PayPal. Ongoing invoicing for regular clients can be arranged.
What are your deposit and payment terms?
A 50% non-refundable deposit is required at the time of booking to confirm your dates. The remaining 50% is due five business days before the hire and is also non-refundable. Bookings between 1 and 3 hours require payment in full to confirm booking.
Can I book a multi-day or overnight trip?
Yes, overnight and extended trips are available by arrangement. I’ll work with you to plan a schedule that fits your needs.
How do I get started or request a quote?
Just use the contact form or give me a call on 022 197 2292 to discuss your travel needs. I’ll confirm availability and provide a tailored quote.
Are there limits on how many hours you can drive each day?
Yes, I follow NZTA regulations for small passenger services, which include maximum driving hours and mandatory rest breaks. These rules ensure safety for both passengers and the driver.
What happens if we run a little late?
I allow a 15-minute grace period – things happen, and there’s no penalty for being slightly delayed. For airport pick ups, it is 30-minutes.
If the booking runs more than 30 minutes past the agreed time, it simply rolls into a new hourly charge.
No stopwatch, no awkward calculations, just a clear, fair approach that keeps things simple for both of us. We like simple.
Can food and alcohol be consumed in the vehicle?
- No food, drink (except bottled water), smoking of cigarettes, vaping, or similar activities may be conducted in the vehicle.
- New Zealand Law does not permit the consumption of alcohol in vehicles.
Do you have more questions?
Have more questions? Use the contact form or give me a call on 022 197 2292.